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Aarons Furniture Az

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Aarons Furniture Az

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Briana of Council Bluffs, IA on March 17, 2017Satisfaction RatingWorst customer service. Was told that I should be able to link my accounts from previous state (not even weeks apart and same furniture). Come to find out that was a lie (nowhere in the contract did it say otherwise though). So at this point I don’t even want the furniture Anymore (because where did all my ***** go?). So I schedule for them to come pick it up. Thursday after 3. Well that Thursday arrived and apparently something happened with their driver. So reschedule for the next morning. Jeremy didn’t say what time in the morning just said “next morning”. And because their website shows that they don’t open until 10. I’m thinking I had time at **** To get there. Nope. I get a call At 950 saying the delivery guys were there and no one answered. (Oh and to blow your minds even more there are people at the house, in the front room who would have heard the “knock” so more lies).Now I don’t know where Aaron’s found these clever guys but I’m more than certain that when they ******* or drop off a product they are to call the customer to let them know that they will be there in a certain amount of time. Well that didn’t happen. So it has to get rescheduled. AGAIN. Messing with everyone else’s schedule and life because they don’t have theirs together.Helpful?YesNo

Aarons Furniture Az

I got very ill after that, so I waited because I really did not know what else to do. A ****** of mines told me about BBB, but before I called BBB, I gave Aaron’s another chance to treat me right. I called them March 10, and they said they would pick the bed up March 13th which was Monday. As soon as I opened the door to let the delivery man in the ***** thing that came out of his mouth is, “Why do you want to return the bed back.” I thought that was very odd. When they got upstairs, I asked them “where are the papers for me to sign to release the furniture.” They said that their **** did not give them any papers to sign.

Aarons Furniture Az

Marilyn of Cicero, IL on March 17, 2017Satisfaction RatingI rented a bed from Aaron’s (rent to own) four months ago, and it was full of bedbug and still is. I tried to contain the bed bugs with bed bug spray; the situation got worse. When they delivered the bed, the mattress and headboard were dirty, and the back of the headboard was peeling. One could see the bedbug eggs with the ***** eye. When I called the store four months ago, the manager got thunderous and belligerent and told me, “We don’t take beds that are infected with bed bugs back.” I said, “This is a rent to own. You brought the bed here. You are supposed to pick it up at the customer’s request.” He replied by saying, “If you don’t pay it to us going to hurt your credit.”I got very ill after that, so I waited because I really did not know what else to do. A ****** of mines told me about BBB, but before I called BBB, I gave Aaron’s another chance to treat me right. I called them March 10, and they said they would pick the bed up March 13th which was Monday. As soon as I opened the door to let the delivery man in the ***** thing that came out of his mouth is, “Why do you want to return the bed back.” I thought that was very odd. When they got upstairs, I asked them “where are the papers for me to sign to release the furniture.” They said that their **** did not give them any papers to sign.Then they went into they bedroom and stayed there for about ten minutes before they yelled out “hey miss you got bedbugs. Can you come here.” After that, they left. I called the store again and got that same runaround that “we don’t take beds back with bedbugs, and if you don’t pay us, it will hurt your credit.” Could you please help me with this dilemma.Helpful?YesNo

Aarons Furniture Az

Aarons Furniture Az

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