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Ashley Furniture Fort Lauderdale

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Ashley Furniture Fort Lauderdale

Spread the ****

It was not a big success, but Kevin earned enough ***** to return to our hometown of Fort Lauderdale and rent a 900-square **** shop in the Northridge Shopping Center, where he opened Waterbed City. He sold waterbeds by day and cut frames in the back at night, and a radio spot on WSRF, an AM rock and roll station, helped attract ***** buyers with an ad for a $29.95 king-sized waterbed and mattress frame.

Ashley Furniture Fort Lauderdale

Robert of Lauderdale Lakes, FL on Dec. 17, 2016Satisfaction RatingWe bought a brand *** bedroom set from city furniture and in five months the Formica started peeling off the headboard. When I called about this, they explained it is guaranteed for one year so there is no problem. All I have to do is bring it in or pay $50 for a service call (people come out to fix it). I cannot fit the headboard in my ***. If it is guaranteed they should come out and fix it. They will not! That is not a guaranteed! By them being so underhanded, they have lost thousands of dollars in me and my friends future business.Helpful?YesNo

Ashley Furniture Fort Lauderdale

Bruno of Fort Myers, FL on March 10, 2017Satisfaction RatingWe purchased an “In Home Service Warranty”. As the name implies we paid for someone to come out to the home if there is a defect with the article. We had a incident that required to use this legal binding contract. City Furniture chose to assess the situation over the phone and not even take the time to honor their part of the contract and send a professional to our home. We did not request to fix the item or to replace it. We merely just asked that they honor the contract and send someone to the home to make an assessment of the damage. As it specifically states. There are other furniture companies in town that I’m sure will be more responsible with their contracts.Helpful?YesNo

Ashley Furniture Fort Lauderdale

We bought chairs from City Furniture and they had wood destroying bugs in them. When I complained they took the furniture back but the bugs (Powder Post Beetles) were in my home. They were in our furniture, Kitchen cabinets and we don’t know where else. City Furniture said they are not responsible to treat our home. I have been told it could cost thousands to rid our home of the bugs. I have pictures, videos and hundreds of dead bugs dated to prove what they did. I ask you, knowing this and knowing City Furniture has a 1 star rating with 185 consumer complaints, why would you shop there?

Ashley Furniture Fort Lauderdale

Fred of Stuart, FL on March 27, 2017Satisfaction RatingPurchased adjustable beds with high end mattresses 11/16. One month later the ******* motors became very noisy, at a point we stopped using them. Had a tech come out in 01/17, he said the ******* motors are defective. Motors were put on order under warranty, 2 weeks later I found out they were on back order. 7 weeks later they came in, were installed 2 weeks later, the *** motors are noisier than the ones he replaced. Now the manufacturer said they will be sending more motors, and the tech will install again. This has been the most frustrating deal I’ve ever dealt with. The beds are four months ***, still haven’t had a chance to really enjoy them. City Furniture told me that they are just the middle man, we have no control how the outcome is resolved. I’ve requested to just replace the beds, they said they can’t do that. I’ve have spent numerous hours on the phone with City Furniture, HHC the manufacturer, Fast Furniture, then the final contracted tech. The warranty process at City Furniture is a joke, there is three companies involved. If City Furniture really wanted to resolve this issue, they could by just replacing the beds. They hope you will just get tired of the run around. This will be my 3rd service apt, phone calls, just a big hassle. They have put me through enough, just replace the beds. They had no problems taking my *****.Helpful?YesNo

Ashley Furniture Fort Lauderdale

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